UX Research Learning Resources — Books, Podcasts, Events

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The best time to learn about user research was before you shipped. The second best time is now.

A room full of people who agree users should be central to everything — see you next year.

Nielsen Norman Group UX Conference - Training and events from the leading UX research firm.
Product at Heart - Annual product conference in Hamburg focused on product thinking and discovery.
UX London - Annual UX conference by Clearleft with talks and full-day workshops.
UXLX - UX Lisbon, one of Europe's leading UX conferences.
UXPA International - Annual conference by the User Experience Professionals Association.

Watching someone talk about talking to users. Close enough.

Continuous Discovery Habits - Teresa Torres on building a sustainable habit of weekly customer discovery.
How to Run Better User Interviews - Steve Portigal on interviewing users.
Jobs to be Done - Bob Moesta on understanding user motivations.
Just Enough Research - Erika Hall on making research practical and actionable for teams.
The Mom Test - Rob Fitzpatrick on talking to customers without fooling yourself.
The Power of Storytelling in Research - Steve Portigal on synthesizing and communicating research findings.

Six episodes in on how to talk to users. Still haven't called one.

Awkward Silences - User Interviews' podcast on the practice and craft of UX research.
Dollars to Donuts - Steve Portigal interviews research practitioners.
Mixed Methods - A podcast for UX researchers.
The Product Experience - Mind the Product's podcast on building better products with real user insight.
Rosenfeld Review Podcast - Interviews with UX practitioners and design thinkers.
This is HCD - Human-centered design conversations with practitioners worldwide.

Everyone on the team owns The Mom Test. One person has read it.

Essential reading for product managers and UX researchers.

Continuous Discovery Habits - Teresa Torres. How to build a habit of weekly customer touchpoints to make better product decisions.
Demand-Side Sales 101 - Bob Moesta. Selling and building products through the lens of Jobs to be Done.
Interviewing Users - Steve Portigal. How to uncover compelling insights through conversations with users.
Just Enough Research - Erika Hall. A practical guide to doing research that is useful, timely, and cost-effective.
Lean UX - Jeff Gothelf & Josh Seiden. Applying lean principles to UX design and research.
Research That Scales - Kate Towsey. Building and managing a research practice at scale.
The Mom Test - Rob Fitzpatrick. How to talk to customers and learn if your business idea is good.
The User Experience Team of One - Leah Buley. A research and design survival guide for solo practitioners.

Bookmarked for later. Later is a lie.

Weekly reminders to do user research, delivered to an inbox you check between meetings you're already late for.

Humans Who Research - Practical UX research methods and career advice.
Lenny's Newsletter - Product strategy, growth, and user insights from Lenny Rachitsky.

They all say "talk to your users." You liked the tweet instead.

Practitioners, thinkers, and writers shaping the field of UX research and product discovery.

Bob Moesta - Co-creator of the Jobs to be Done framework; author of Demand-Side Sales.
Erika Hall - Co-founder of Mule Design; author of Just Enough Research.
Judd Antin - Former head of UX research at Meta; writes on research strategy and impact.
Kate Towsey - Pioneer of research operations; author of Research That Scales.
Leah Buley - Author of The User Experience Team of One; VP of Research at Salesforce.
Nikkel Blaase - Product designer writing on design systems and research-led product thinking.
Steve Portigal - Author of Interviewing Users; leading voice in user research practice.
Teresa Torres - Author of Continuous Discovery Habits; advocate for outcome-driven product teams.